Later this autumn and into 2015, we’ll be inviting customers wanting to claim the new Basic Payment Scheme to register for and start using the CAP Information Service, the new application and payment service for CAP schemes. When it’s time to register, you’ll receive a ‘Get started’ Registration Pack from us.
Here we tell you what you’ll need to use this service, which will be only available on the internet, via GOV.UK, so you can get ready before you receive your Registration Pack.
You can view the CAP Information Service on most devices. However, we recommend that you use a PC running a modern web browser. You ideally need a PC or tablet with:
- an up-to-date operating system – such as Windows (preferably Windows 7, 8 or 8.1), Apple OSX/iOS, Linux or Android
- a modern web-browser – such as Microsoft Internet Explorer (IE8 or above), or the latest versions of Google Chrome, Firefox, Opera or Safari
- a broadband internet connection with a download speed of 1Mbps or more – if you’ve got a slower connection, the service won’t work as well. There are lots of websites which can tell you what your internet connection speed is.
- a screen with a resolution of 1024 by 768 pixels or more.
Older versions of operating systems may still work if you have a modern web browser, an internet connection and the screen resolution shown above.
Some customers might not have used online services before, so there will be extra help available for those who need it. We’ll be writing to all customers who haven’t applied online before to offer them help.
Making the new application and payment service for the new CAP schemes only available online is part of the Government’s ‘digital by default’ approach, where more and more Government services are moving online.