Have your say on how we implement the new hedgerows regulations. In May 2024, the Management of Hedgerows (England) Regulations 2024 came into force. The Rural Payments Agency (RPA) has been appointed to act as the Regulator. We are launching …
Flood Action Week runs from 14 to 20 October. It is about being prepared and knowing how to protect yourself, your families and your farm. Please make sure you know where to find the information and help you need. It’s …
Welcome to the tenth episode of The RPA Podcast. In our latest episode, we have a roundtable discussion with RPA’s senior customer leadership team: ‘Inside the RPA: Leadership and Vision’. In the second part of the podcast, we bring you …
This year’s National Customer Service Week runs from 7 to 11 October 2024 and is designed to raise awareness of customer service and the vital role it plays. One of the ways RPA gathers feedback on our approach to customer service …
In the third of a series of blogs about Customer Director Marie Hardeman’s visits to shows, farms and projects, she tells us about her time visiting Bleak Bank Farm with members of RPA’s Customer Board. The Customer Board was created …
In a series from the Rural Payments Agency’s customer team, we’re featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the fifth video and blog …
In the second of a series of blogs from Customer Director Marie Hardeman, we hear about her visit to the Allerton Project with members of the RPA Customer Board. The board, which was created in March this year, is exploring …
On 19 June we introduced the new get funding to improve animal health and welfare service providing eligible keepers of cattle, sheep and pigs with access to two different types of funded vet visits; We’ve been listening to feedback from …
In a series from the Rural Payments Agency’s customer team, we are featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the fourth video and …
In a series from the Rural Payments Agency’s customer team, we’re featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the third video and …