RPA and Flood Action Week
Flood Action Week runs from 14 to 20 October. It is about being prepared and knowing how to protect yourself, your families and your farm. Please make sure you know where to find the information and help you need. It’s …
The Rural Payments Agency Podcast: Episode 10
Welcome to the tenth episode of The RPA Podcast. In our latest episode, we have a roundtable discussion with RPA’s senior customer leadership team: ‘Inside the RPA: Leadership and Vision’. In the second part of the podcast, we bring you …
RPA and National Customer Service Week
This year’s National Customer Service Week runs from 7 to 11 October 2024 and is designed to raise awareness of customer service and the vital role it plays. One of the ways RPA gathers feedback on our approach to customer service …
RPA Customer Board visit to Bleak Bank Farm
In the third of a series of blogs about Customer Director Marie Hardeman’s visits to shows, farms and projects, she tells us about her time visiting Bleak Bank Farm with members of RPA’s Customer Board. The Customer Board was created …
Inside the RPA: Kath Illidge
In a series from the Rural Payments Agency’s customer team, we’re featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the fifth video and blog …
RPA visit to the Allerton Project
In the second of a series of blogs from Customer Director Marie Hardeman, we hear about her visit to the Allerton Project with members of the RPA Customer Board. The board, which was created in March this year, is exploring …
Get funding to improve animal health and welfare - your questions answered
On 19 June we introduced the new get funding to improve animal health and welfare service providing eligible keepers of cattle, sheep and pigs with access to two different types of funded vet visits; We’ve been listening to feedback from …
Inside the RPA: Emily Edwards
In a series from the Rural Payments Agency’s customer team, we are featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the fourth video and …
Inside the RPA: Gareth Jones
In a series from the Rural Payments Agency’s customer team, we’re featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the third video and …
Inside the RPA: Marie Hardeman
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RPA Editor, Posted on:
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Categories:
Defra, External engagement, Inside the RPA, Rural Payments service
In our series of blogs from the Rural Payments Agency’s Customer Directorate, we are featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the …