The Rural Payments Agency Podcast: Episode 2

...our customers is at the heart of this, and in today’s episode, Megan Hughes, Samantha Kadzidlo and Jen Bird from the RPA’s Customer Development, Journey and Insight Team, discuss the...
...our customers is at the heart of this, and in today’s episode, Megan Hughes, Samantha Kadzidlo and Jen Bird from the RPA’s Customer Development, Journey and Insight Team, discuss the...
...We’ll be bringing you a whole series of these interviews with many colleagues from across the RPA during 2022. Today we would like to introduce you to Afshan who works...
Rural Payments will be temporarily unavailable today from 2pm to mid-night and for a further period from 3pm tomorrow until later tomorrow evening. This is to carry out technical updates...
...to rapidly bring together all the bits of the previous application systems, data security, hosting for the new IT and a new accounting system into one service. These are all...
The Common Agricultural Policy (CAP) Delivery Programme’s Customer Insight team works with a range of people to show them the new online CAP application and payment service, called CAP Information...
...farmers and agents, showing them the new online application and payment service being developed for all CAP schemes, CAP Information Service, and answering their policy questions. The excellent weather helped...
...requirements from 2015. Details of the new requirements were made available ahead of the Cereals Show 2014 this week and aroused much interest from visitors. The new rules have their...
...new registration which will generate customers a reusable digital identity for other government services. Unlike Government Gateway, which customers told us was difficult to use, the new approach is at...
...Because the service is new and because there is a new Common Agricultural Policy from Europe, we need customers to start using the service as soon as they receive their...
...when to access the new CAP Information Service, the online application and payment service for new CAP schemes. Around 600 Farming Forum members were logged in during the live session....