Hello! My name is Jo Ransome, and I work in RPA’s Customer Insight Team. My role covers everything related to gathering insight. The Research and Insight Network Group started just over a year ago and it’s a very busy environment …
Hello, I’m Vaneshree and I work on the Sustainable Farming Incentive (SFI) Pilot, based in Worcester. I help to resolve queries from land managers and agents, as well as processing applications and monitoring agreements. I’ve been with for RPA for …
Hello, I’m Paula and I design and deliver control frameworks which capture all the processes that need to be followed when RPA is administering a new scheme or grant, that enables farmers to receive payments. These controls provide the assurance …
Hi, I’m Sue and I’m the Scheme Support Lead for RPA’s Grants Services. I joined RPA in 1989 straight from school. At that time it was the Intervention Board, becoming the Rural Payments Agency in 2001. I’ve had various roles …
Hello, my name is David Gale and I work in Countryside Stewardship (CS) Inspections. I work at the RPA’s Carlisle site, starting as a fresh-faced 20-year-old, and am now, 19 years later, a not so fresh-faced 39-year-old! In my role …
Hi, I’m Carrie Smith and I’m an External Affairs Manager with RPA, based at the York office. I’ve worked for RPA since 2014 when the work area I was part of at the time (Rural Development) moved into RPA from …
Hi, I’m Elise and I’m an Organisational Capability Advisor within the RPA based in our Exeter office. I’ve worked at RPA since 2017, starting as a temporary staff member processing applications to the Basic Payments Scheme. I then went …
Hi, I’m Holly and I’m a Senior Operational Analyst with RPA based in Worcester. I’ve been with RPA since transferring from Natural England in 2018. I work within the Operational Enabling Team, part of Agricultural Transition. Basically, we’re an RPA …
Hello, I’m Norma and I’m a Customer Service Centre operative working in the call centre, based in Workington. I’ve worked for RPA for 24 years, starting with the British Cattle Movement Service (BCMS). I currently answer calls on the Countryside …
Hi, I’m Alice and I’m on a nine week internship with RPA as part of the Fast Stream Summer Diversity Internship Programme (SDIP). The SDIP is targeted at getting university students and graduates from diverse backgrounds into a career in …