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RPA Customer Insight Team

The RPA Customer Insight Team use research and insight from customers and industry stakeholders to improve the schemes, services and communications we deliver.

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Get your voice heard! Introducing the Research and Insight Network Group

Farming landscape

Hi! My name is Megan, and I am a member of the Rural Payments Agency (RPA) Customer Insight Team. Together we work on various research activities, with customers and colleagues across RPA and Defra, to help improve the services and …