RPA Customer Insight Team

The RPA Customer Insight Team use research and insight from customers and industry stakeholders to improve the schemes, services and communications we deliver.

Contact the team at RPAInsight@rpa.gov.uk

Get your voice heard! Introducing the Research and Insight Network Group

RPA Customer Insight Team, 5 August 2022 - Getting online and support, Research and Insight Network Group

Hi! My name is Megan, and I am a member of the Rural Payments Agency (RPA) Customer Insight Team. Together we work on various research activities, with customers and colleagues across RPA and Defra, to help improve the services and …

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This blog includes news and updates on the Rural Payments system, and on rural grants and payments including the Basic Payment Scheme and Rural Development Programme schemes. You can find information about all the rural grants and payments schemes on GOV.UK.

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