The Rural Payments Agency has started sending out a BPS update leaflet to everyone who submitted a 2015 application. The leaflet called ‘Basic Payment Scheme 2015: What happens next?’ is being sent to farmers so they know what to expect in the coming months - when and how farmers should expect to hear from the RPA about their claims.
When a payment has been made, the RPA will send out a Remittance Advice which will show the amount paid. This will be followed by a Claim Statement providing details of how the payment was worked out and any reductions or penalties applied. The leaflet alerts farmers to potential fraud as the 2015 BPS payment window approaches and gives some reminders:
- Your bank will never ask you for your full online password
- Your bank will not ask you to make a payment over the phone using your online account
- If your bank rings you and asks you to call back, make sure you can hear a dial tone first or use a different phone to call the bank directly
The RPA will not call you directly and ask for your bank details. You will be asked to call us back and be required to clear security questions before we talk to you about your personal details.