Rural payments – Page 29 – News and updates from the team.

Understanding user needs

Eloise Munday, 1 May 2014 - CAP Reform

By Judy on the Defra CAP Insight team As part of the CAP Information Service’s Customer Insight team, it’s my role to understand users’ needs and help the programme understand who the service users are and what that means for digital and …

An update for customers on CAP reform

Eloise Munday, 29 April 2014 - CAP Reform

Thousands of people involved in farming, wildlife preservation and rural businesses have recently received more details about how they might benefit from £15 billion in EU funding over the new CAP period. Defra, working with the Rural Payments Agency (RPA), …