In our series of blogs from the Rural Payments Agency’s Customer Directorate, we are featuring video interviews and blogs from some of the key people whose roles are focussed on delivering and improving the services provided to customers. In the …
RPA has now published its Annual Report and Accounts for 2023-24 which tells our story, outlines the objectives we've achieved and the challenges we've faced. It can be accessed here Rural Payments Agency Annual Report and Accounts 2023-24 The report …
From July 2023, we will be asking businesses that have not confirmed or updated their business contact details in the Rural Payments service in the previous 365 days to confirm their business details before continuing to be able to use …
Executive Summary Updating your personal and business details, and setting permissions in the Rural Payments Service It’s vital RPA hold the correct personal and business information for farmers and land managers all year round - taking a few minutes …
In the second episode of The RPA Podcast Rozanne Kidd, RPA Director, talked about the Countryside Stewardship Mid Tier scheme. In this blog, we respond to the most frequently asked questions we get about Countryside Stewardship Mid Tier and Higher …
Hi. I’m Paul and I’m a Senior Geospatial Analyst with RPA based in Leeds. I’ve been with the agency for three years, having transferred from Natural England (NE) with the Countryside Stewardship Scheme. However, I’ve worked for NE and its …
The Rural Payments Agency (RPA) has released the second episode of The RPA Podcast. In our latest episode, Sustainable Farming Incentive Pilot Delivery Manager, Alex Hills, talks about the Sustainable Farming Incentive (SFI) pilot scheme, and the important findings that …
James: Hello and welcome to the second Rural Payments Agency podcast. During today’s episode, we’ll update you on the Sustainable Farming Incentive scheme, give you the latest information on the Countryside Stewardship applications window and review the Lump Sum Exit …
Hi, I’m Ellen and I’m a Complaints Caseworker in the Complaints Resolution team at the Rural Payments Agency (RPA). I’m based in Cumbria and joined the RPA in 2017. My role focuses on resolving issues for customers and providing great …
Jake McClure, Director of Organisational Development at the Rural Payments Agency, has been named a Chartered Institute of Management Chartered Companion. Jake will help lead the Chartered Institute of Management’s (CMI) 140,000 members and partners in transforming experience, expertise and …