Hi. I’m Paul and I’m a Senior Geospatial Analyst with RPA based in Leeds. I’ve been with the agency for three years, having transferred from Natural England (NE) with the Countryside Stewardship Scheme. However, I’ve worked for NE and its …
Hi! I’m Laura and I’m an Information Rights Caseworker for the Rural Payments Agency, based in Cumbria. I answer requests for recorded information under three pieces of legislation: the Environmental Information Regulations 2004; the Freedom of Information Act 2000; and …
Hi, I’m Ellen and I’m a Complaints Caseworker in the Complaints Resolution team at the Rural Payments Agency (RPA). I’m based in Cumbria and joined the RPA in 2017. My role focuses on resolving issues for customers and providing great …
My name is Jacki and I work in the RPA Customer Service Centre. I’m based in Cumbria and I answer customers’ queries on the Countryside Stewardship, Environmental Stewardship and Sustainable Farming helpline. In the past I’ve also covered the Rural …
Welcome to the first in a series of blogs introducing you to people who work in different areas of the Rural Payments Agency (RPA) The idea is to give you a better understanding of what goes on behind the scenes, …