Marie Hardeman’s site visit to a Lancashire farm
...to use the Rural Payments service and had called RPA more than once. With them feeling unsupported, this was so far unresolved. I did a quick call to a colleague...
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George from RPA's Grants Service tells us about the training course at the Allerton Project
...versus more ecological, organic and regenerative farming, the possible pitfalls associated with the use of pesticides and relation to the potential success of schemes like the Sustainable Farming Incentive. Game...
RPA supports Farm Safety Week
...on the dangers of ignoring near-misses. They remind farmers that, while they cannot eliminate risk completely, they can minimise it and learn from every near-miss to improve their working practices....
Inside the RPA: Marie Hardeman
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RPA Editor, Posted on:
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Categories:
Defra, External engagement, Inside the RPA, Rural Payments service
...listen. Our Customer Insight service focuses on hearing the voice of our customers to collect accurate, useful feedback across as many customer groups as we can. This is through direct...
Inside the RPA: Gareth Jones
...for those and read more about how they work together to support those who use our services. You can watch the first two videos and blogs in this series –...
Inside the RPA: Emily Edwards
...HMRC and DWP. My last role was at Companies House - the UK’s Register of Companies and the Register of Overseas entities - as the Head of Customer Service. I...
Get funding to improve animal health and welfare - your questions answered
On 19 June we introduced the new get funding to improve animal health and welfare service providing eligible keepers of cattle, sheep and pigs with access to two different types...
RPA visit to the Allerton Project
...as a non-farmer, so having that as context was also useful. It’s going to sound naïve, but I was so surprised that each parcel of land could be so different...
Inside the RPA: Kath Illidge
...with RPA. We’re also looking to expand our regional support networks so we’re more accessible and relevant at a local level. I’ve also been involved in the RPA ‘Customer Excellence’...
RPA and National Customer Service Week
...have with RPA. For us, being able to meet farmers and agents allows us to gain insight and feedback that we can use to further shape the way we work,...